Return and Shipping Policy
Thank you for your recent purchase from Next Level Theory. If for any reason you are not satisfied with your purchase, please contact us by email. You may request a return or exchange within 5 business days of the receipt of the product. Personalized or wore products may not be returned for refund or exchange, unless otherwise stated at the time of the purchase and granted by the Terms set forth by Next Level Theory.
Delivers to Canada take an average of 14 days to arrive, depending on the shipping method used. Deliveries to other countries may take longer. To increase shipping security, a delivery receipt may be asked from you by the delivery company. If the product has still not been delivered by 30 days of purchase date, the customer is entitled to a full refund of the purchase price and shipping charges.
Business days are Monday-Friday, excluding holidays determined by common and other freight carriers. For each individual order, were select a shipping method that will provide both value and a speedy delivery. Please not that customers outside Canada shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.